Moreviews Q&A

Below are some frequently asked questiona about the Moreviews platform for online review generation and reputation management. If you don't see the answer you're looking for, please contact us and we'll be happy to help!

• What is Moreviews?

  Moreviews was founded by a Web Design, Digital Marketing, and SEO team in Louisville, Kentucky after being disappointed with other packages in the review acquisition market. Most of the packages we tried were too expensive, awkward to use, or didn't really do what we wanted. Since we had experience doing this manually, it made sense to develop a software platform that could help other businesses gather reviews and manage their reputation online, easily and for a fraction of the normal time and cost.

• Why do I need reviews?

  Online reviews on sites such as Google and Facebook directly correlate to increased ranking and customer interaction. The number one deciding factor for many potential customers is a business's reviews: do they have positive reviews, and do they have a lot of them.

• Will Moreviews work for my business?

  Yes!

  Moreviews helps businesses of any type, size, and industry acquire reviews from Google, Facebook, Yelp, and hundreds of other industry-specific review sites.

• How much time does this take?

  Very little! You simply input or upload a list of your customers, tell us where you need reviews (Google is a good start), and we handle the rest.

• Do you offer support?

  Yes! We offer online chat support, as well as email support. Most issues can be resolved in our online guide as well.

• What about unhappy customers?

  Moreviews helps prevent negative reviews from unhappy customers by directing them to a feedback form. This helps put them in direct contact with you, the business manager, and helps keep a negative review out of Google.

• What about negative reviews?

  Some negative reviews are unavoidable. But they can be overcome with two main approaches:

  First, respond to your negative reviews in a positive, constructive manor. New potential customers will see your response and judge how you handled the situation and the aftermath.

  Second, having a large number of positive reviews can help "bury" negative reviews below.